The Relationship Between Employee Empowerment and Organizational Cynicism: An Implementation in the Banking Sector
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Tarih
2017
Yazarlar
Dergi Başlığı
Dergi ISSN
Cilt Başlığı
Yayıncı
Igi Global
Erişim Hakkı
info:eu-repo/semantics/closedAccess
Özet
The purpose of this study is to investigate the relationship between employee empowerment and organizational cynicism in the banking sector. Conditions of competition increasing with globalization and the rapid changes in technology have made it necessary to reveal creative and innovative sides of employees in organizations. It is a well-known fact that most organizations today, particularly banks, evaluate employees who work in fierce competition environments in terms of their abilities, skills, and qualifications. Same organizations are also known to develop these abilities, skills, and qualifications of employees through various practices such as authorization and empowerment and by this means they aim to provide their customers with better services. Developing an employee empowerment understanding could only be possible by delegating participation and decision-making authorization to employees, training and developing them, and creating a good communication environment in the organization. Otherwise, employees' attitudes towards the organization would be affected negatively.
Açıklama
Anahtar Kelimeler
Resıstance
Kaynak
Handbook of Research on Organizational Culture and Diversity in The Modern Workforce
WoS Q Değeri
N/A
Scopus Q Değeri
0
