The mediating role of boreout in the effects of mobbing on service innovation performance

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dc.authoridOzsungur, Fahri/0000-0001-6567-766X
dc.contributor.authorOzsungur, Fahri
dc.date.accessioned2025-01-06T17:43:32Z
dc.date.available2025-01-06T17:43:32Z
dc.date.issued2020
dc.description.abstractPurpose - The purpose of this paper is to examine the association between mobbing and service innovation performance. In this context, the mediating role of boreout, a new concept in the literature, was examined. Design/methodology/approach - This study was conducted with 240 participants recruited in manufacturing companies affiliated with Adana Chamber of Industry in the province of Adana Turkey in November 2019. The research was analyzed by the structural equation modeling method with the social exchange theory basis. Findings - Findings revealed that boreout and mobbing were negatively associated with service innovation performance. Mobbing was positively associated with boreout and job boredom. According to the finding of this study, boreout partiallymediated the effect of the mobbing on service innovation performance. Originality/value - This study reveals the association among mobbing, boreout and service innovation performances of employees of companies operating in manufacturing sector. The findings of this study provide important practical knowledge to businesses and academics regarding the field of management, entrepreneurship and innovation.
dc.identifier.doi10.1108/APJIE-12-2019-0085
dc.identifier.endpage213
dc.identifier.issn2071-1395
dc.identifier.issn2398-7812
dc.identifier.issue2
dc.identifier.startpage203
dc.identifier.urihttps://doi.org/10.1108/APJIE-12-2019-0085
dc.identifier.urihttps://hdl.handle.net/20.500.14669/2703
dc.identifier.volume14
dc.identifier.wosWOS:000616997200007
dc.identifier.wosqualityN/A
dc.indekslendigikaynakWeb of Science
dc.language.isoen
dc.publisherEmerald Group Publishing Ltd
dc.relation.ispartofAsia Pacific Journal of Innovation and Entrepreneurship
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/openAccess
dc.snmzKA_20241211
dc.subjectManufacturing industry
dc.subjectMobbing
dc.subjectBoreout
dc.subjectService innovation performance
dc.titleThe mediating role of boreout in the effects of mobbing on service innovation performance
dc.typeArticle

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