The mediating role of boreout in the effects of mobbing on service innovation performance

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Tarih

2020

Dergi Başlığı

Dergi ISSN

Cilt Başlığı

Yayıncı

Emerald Group Publishing Ltd

Erişim Hakkı

info:eu-repo/semantics/openAccess

Özet

Purpose - The purpose of this paper is to examine the association between mobbing and service innovation performance. In this context, the mediating role of boreout, a new concept in the literature, was examined. Design/methodology/approach - This study was conducted with 240 participants recruited in manufacturing companies affiliated with Adana Chamber of Industry in the province of Adana Turkey in November 2019. The research was analyzed by the structural equation modeling method with the social exchange theory basis. Findings - Findings revealed that boreout and mobbing were negatively associated with service innovation performance. Mobbing was positively associated with boreout and job boredom. According to the finding of this study, boreout partiallymediated the effect of the mobbing on service innovation performance. Originality/value - This study reveals the association among mobbing, boreout and service innovation performances of employees of companies operating in manufacturing sector. The findings of this study provide important practical knowledge to businesses and academics regarding the field of management, entrepreneurship and innovation.

Açıklama

Anahtar Kelimeler

Manufacturing industry, Mobbing, Boreout, Service innovation performance

Kaynak

Asia Pacific Journal of Innovation and Entrepreneurship

WoS Q Değeri

N/A

Scopus Q Değeri

Cilt

14

Sayı

2

Künye