LEVERAGING THE DIFFERENCES: A CASE OF REVERSE MENTORING

dc.contributor.authorGugercin, Utku
dc.date.accessioned2025-01-06T17:43:33Z
dc.date.available2025-01-06T17:43:33Z
dc.date.issued2017
dc.descriptionInternational Management Conference on Role of Management in the Economic Paradigm of the XXIst Century -- NOV 02-04, 2017 -- Bucharest, ROMANIA
dc.description.abstractThe purpose of this study is to describe reverse mentoring process within the scope of Social Exchange Theory, to explore how it is applied practically and the outcomes it creates in a foreign-owned bank in Turkey. To this end, following a literature review, information is gathered from secondary sources, such as the website of the bank, annual reports, interview videos on the web and articles in the national media organs. Additionally, in the context of single descriptive case study method, semi-structured interviews were conducted with two mentors being employed in the bank and nine research issues were investigated. The findings state that reverse mentoring has started to be perceived as a valuable tool to manage generational conflict. Besides, it allows mentees to gain insight about young generations, social media (the terminology, the range of different platforms and their impact), technological improvements and their effects on the banking industry. In addition to these positive outcomes, mentors benefit from reverse mentoring in terms of industry practices, leadership development, participation in decision-making, developing a network of executive-level contacts and observing problem-solving techniques from executives of different backgrounds. Despite the high level of power-distance in Turkey, it is anticipated that reverse mentoring applications will be used as a silver bullet in the near future of Turkish banking industry, due to the benefits it creates for organizations and participants.
dc.description.sponsorshipBucharest Univ Econ Studies, Fac Management
dc.description.sponsorshipAdana Science and Technology University Coordinatorship of Scientific Research Projects [16113004]
dc.description.sponsorshipThis paper is supported by Adana Science and Technology University Coordinatorship of Scientific Research Projects with project number 16113004.
dc.identifier.endpage71
dc.identifier.issn2286-1440
dc.identifier.startpage56
dc.identifier.urihttps://hdl.handle.net/20.500.14669/2714
dc.identifier.wosWOS:000466917100007
dc.identifier.wosqualityN/A
dc.indekslendigikaynakWeb of Science
dc.language.isoen
dc.publisherEditura Ase
dc.relation.ispartofProceedings of The 11th International Management Conference: The Role of Management in The Economic Paradigm of The Xxist Century (Imc 2017)
dc.relation.publicationcategoryKonferans Öğesi - Uluslararası - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/closedAccess
dc.snmzKA_20241211
dc.subjectmentoring
dc.subjectreverse mentoring
dc.subjectbanking
dc.subjectknowledge sharing
dc.titleLEVERAGING THE DIFFERENCES: A CASE OF REVERSE MENTORING
dc.typeConference Object

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