The Effects of Mobbing in the Workplace on Service Innovation Performance: The Mediating Role of Boreout

Basit Öğe Kaydı
dc.contributor.authorÖzsungur, Fahri
dc.date.accessioned2025-01-06T17:22:44Z
dc.date.available2025-01-06T17:22:44Z
dc.date.issued2020
dc.departmentAdana Alparslan Türkeş Bilim ve Teknoloji Üniversitesi
dc.description.abstractPurpose – The study aims to explore the mediating role of boreout by revealing the effects of mobbing and their effects on service innovation performance employees in the retail industry.Design/methodology/approach – This study was conducted with 209 participants recruited from retail companies registered to Adana Chamber of Commerce in the province of Adana Turkey in October 2019. The research was analyzed by the SEM method based on the social exchange theory. Findings – Findings revealed that boreout and mobbing were negatively associated with service innovation performance and mobbing was positively associated with boreout. According to another finding, boreout partially mediated the effect of the mobbing on service innovation performance.Discussion – The study reveals the boreout, mobbing status of the employees serving in the retailindustry and service innovation performance of the retail companies. Limitations of the study,discussions and suggestions were included in the study.
dc.identifier.doi10.20491/isarder.2020.826
dc.identifier.endpage42
dc.identifier.issn1309-0712
dc.identifier.issue1
dc.identifier.startpage28
dc.identifier.trdizinid381789
dc.identifier.urihttps://doi.org/10.20491/isarder.2020.826
dc.identifier.urihttps://search.trdizin.gov.tr/tr/yayin/detay/381789
dc.identifier.urihttps://hdl.handle.net/20.500.14669/484
dc.identifier.volume12
dc.indekslendigikaynakTR-Dizin
dc.language.isoen
dc.relation.ispartofİşletme Araştırmaları Dergisi
dc.relation.publicationcategoryMakale - Ulusal Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/openAccess
dc.snmzKA_20241211
dc.subjectİşletme
dc.subjectPsikoloji
dc.titleThe Effects of Mobbing in the Workplace on Service Innovation Performance: The Mediating Role of Boreout
dc.typeArticle

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