Evaluating the Performance of Railway Transportation Companies Using Multi-Criteria Decision-Making Methods

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dc.contributor.authorYüksel, Çağdaş
dc.contributor.authorUncu, Nuşin
dc.date.accessioned2025-01-06T17:23:32Z
dc.date.available2025-01-06T17:23:32Z
dc.date.issued2024
dc.departmentAdana Alparslan Türkeş Bilim ve Teknoloji Üniversitesi
dc.description.abstractThe purpose of performance evaluation is to generate measurable data on an organization's performance, with the goal of assisting managerial decision-making and enhancing overall performance. In this study, the key performance indicators (KPIs) for railway transportation companies are identified based on expert opinions and previous frameworks. The operational performance of various railway freight transport companies was evaluated using multi-criteria decision-making methods (MCDM). Among the MCDM approaches, the Evaluation Based on Distance from Average Solution (EDAS) method was applied as the main method. In addition to the EDAS method, alternative MCDM methods such as TOPSIS, PROMETHEE II, and COPRAS were used to highlight potential deviations when compared to the results obtained with the EDAS method. Based on the research findings, three out of the seven KPIs, namely safety, have the highest weight at 38%, followed by punctuality at 19%, and journey time at 12%. Subsequently, companies were ranked according to their performance based on all KPIs. Furthermore, a sensitivity analysis was conducted to demonstrate how changes in the relative weights of KPIs can affect the results.
dc.identifier.doi10.47072/demiryolu.1407420
dc.identifier.endpage24
dc.identifier.issn2149-1607
dc.identifier.issn2687-2463
dc.identifier.issue20
dc.identifier.startpage11
dc.identifier.trdizinid1249923
dc.identifier.urihttps://doi.org/10.47072/demiryolu.1407420
dc.identifier.urihttps://search.trdizin.gov.tr/tr/yayin/detay/1249923
dc.identifier.urihttps://hdl.handle.net/20.500.14669/807
dc.indekslendigikaynakTR-Dizin
dc.language.isoen
dc.relation.ispartofDemiryolu Mühendisliği
dc.relation.publicationcategoryMakale - Ulusal Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/openAccess
dc.snmzKA_20241211
dc.subjectPerformance evaluation
dc.subjectMulti-criteria decision making
dc.subjectKey performance indicators
dc.subjectRailway freight transport
dc.titleEvaluating the Performance of Railway Transportation Companies Using Multi-Criteria Decision-Making Methods
dc.typeArticle

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