Demirer, Dilek Penpece2025-01-062025-01-0620222149-278610.33437/ksusbd.1178691https://doi.org/10.33437/ksusbd.1178691https://search.trdizin.gov.tr/tr/yayin/detay/1195315https://hdl.handle.net/20.500.14669/757The study investigates the role of functional and hedonic quality on the e-trust of mobile applications in an emerging market, namely, Turkey. Using a student sample of 214 respondents from a public university, results were analyzed using Structural Equation Modelling. This study found that e-trust in a mobile application was affected by responsiveness and hedonic quality. No link was found between efficiency and e-trust. Efficiency and responsiveness were correlated with hedonic quality. The study adds important insights to the relevant literature. This study shows the significance of functional and hedonic quality in creating e-trust. This study also shows the relationships between functional and hedonic quality by claimingthat hedonic quality could be a dimension of mobile applications’ quality.eninfo:eu-repo/semantics/openAccessEmerging markethedonic qualitye-trustmobile applicationsFunctional qualityArticle148031469119531519